Privacy Policy
Your privacy is important to us. It is Luxutextile's policy to respect your privacy and to comply with any applicable laws and regulations relating to any personal information we may collect about you, including through our website https://www.luxutextile.com/ and our owned and other websites operated by
This policy is effective from November 22, 2022 and was last updated on November 22, 2022.
Information We Collect
The information we collect includes information that you intentionally and actively provide to us when you use or participate in any of our services and promotional activities, as well as any information that is automatically sent by your device during the process of accessing our products and services.
Log Data
When you visit our website, our servers may automatically log standard data provided by your web browser. It may include your device's Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and Appear in conjunction with any errors you may encounter.
Please note that while this information by itself may not be personally identifiable, it may be combined with other data to identify an individual.
Personal Information
We may ask for personal information, which may include one or more of the following:
Name
Phone/Mobile Number
Legitimate grounds for processing your personal information
We will only collect and use your personal information for legitimate reasons. In such cases, we will only collect the reasonable personal information necessary to provide you with services.
Collection and Use of Information
We may collect personal information from you when you perform any of the following actions on our website:
Access our content using a mobile device or web browser
Contact us via email, social media or any similar technology
When you mention us on social media
We may collect, hold, use and disclose information for the above purposes and will not further process personal information, contact and communicate with you in a manner incompatible with these purposes
Please note that we may combine the information we collect about you with general information or research data we receive from other trusted sources.
Security of your personal information
When we collect and process personal information and retain such information, we will protect it in a commercially acceptable manner against loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
While we will do our best to protect the personal information you provide to us, we remind you that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. With respect to any data breach, we will comply with the laws that apply to us.
It is your responsibility to choose any password and its overall security strength to keep your own information safe while on our services.
How long we keep your personal information
We only retain your personal information for as long as necessary. This period of time may depend on the purposes for which we use your information in accordance with this Privacy Policy. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that could identify you.
However, we may retain your personal information if necessary to comply with legal, accounting or reporting obligations, or for archival purposes in the public interest, for scientific or historical research purposes, or for statistical purposes.
Children's Privacy
None of our products or services are directed at children under the age of 13, nor do we knowingly collect personal information from children under the age of 13.
International Transfers of Personal Information
The personal information we collect is stored and/or processed at facilities maintained by us or our partners, affiliates and third party providers. Please note that the locations where we store, process or transfer your personal information may not have the same data protection laws as the country in which you originally provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform these transfers as required by applicable law; (ii) we will protect the transferred personal information in accordance with this Privacy Policy.
Your rights and control over your personal information
You always reserve the right not to provide us with personal information, knowing that your experience with our website may be affected. We will not discriminate against you for exercising any rights you have over your personal information. If you do provide us with personal information, you understand that we will collect, hold, use and disclose such information in accordance with this Privacy Policy. You reserve the right to request details of any personal information we hold about you.
If we receive personal information about you from a third party, we will protect it in accordance with this Privacy Policy. If you are a third party who provides personal information of others, you represent and warrant that you have obtained the consent of that person to provide personal information to us.
If you have previously agreed to us using your personal information for direct marketing purposes, you can change your mind at any time. We will provide you with the ability to unsubscribe from our email database or opt-out of communications. Please note that we may ask you to provide certain information to help us confirm your identity.
If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details provided in this Privacy Policy. We will take reasonable steps to correct any information that is inaccurate, incomplete, misleading or out of date.
If you believe that we have breached relevant data protection law and wish to lodge a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and reply to you in writing setting out our findings and the steps we will take to address your complaint. You also have the right to contact a supervisory authority or data protection authority regarding your complaint.
Use of Cookies
We use "cookies" to collect information about you and your activities on our website. A cookie is a small piece of data that our website stores on your computer each time you visit so we can understand how you use our website. This helps us provide you with content based on your stated preferences.
Limitations of our policy
Our website may link to external websites that are not operated by us. Please note that we have no control over the content and policies of these sites and are not responsible or liable for their respective privacy practices.
Changes to this policy
We may, in our sole discretion, make changes to our Privacy Policy to reflect updates to our business processes, currently accepted practices, or changes in legislation or regulations. If we decide to change this Privacy Policy, we will post the changes on the same link from which you accessed this Privacy Policy.
If required by law, we will obtain your permission or give you the opportunity to opt-in or opt-out (as applicable) of any new use of your personal information.
Contact us
With any questions or concerns about your privacy, you can contact us using the details below:
Helen